A logo for community support solutions with a house and a heart

ABOUT US

We are an AHCA Licensed and Insured Non-Medical Home Health Agency in located in Winter Haven, Florida(POLK COUNTY).

At Community Support Solutions, Inc., we believe that compassion and caring goes far beyond our job- it’s our heartbeat. This is why our team of professional-trained and certified caregivers means so much more to the families and organizations that we serve. CSS is composed of top-notch caregivers that deliver quality service 24/7 right in the comfort and familiarity of your home.


CSS is committed to ensuring that you or your loved one’s safety is our first priority. Our caregivers receive on-going training in Infection Control, Home Safety, Person-Centered Practices, and abide by the Agency Compliance Policies that focuses on keeping our patients safe from any incidents or accidents occurring in the home.



OUR MISSION

CSS is dedicated to providing exceptional care and support to clients within our communities, while continuing to strive to exceed our clients’ needs and expectations each and every day with dignity, respect, care, concern, and empathy from our heart to yours!!!

OUR VISION

Our vision and goal is to deliver exceptional and personalized-quality home care to the individuals that we serve within our communities.


At CSS our mission and vision will be achieved through the application of our values and core values.

OUR VALUES

Integrity

We train our caregivers to understand that being honest is the best policy, and to be accountable for their actions.
Proper Treatment- Treating and interacting with our clients with respect, dignity, compassion, empathy, honesty, and integrity while recognizing and maintaining the confidentiality of client information.


Respect

Showing respect for all cultures, religions, ethnicities, sexual orientations, ages, gender, and disabilities.
Employability- Recruiting, training, and retaining health care providers with the knowledge, skills, and abilities required for job success.


Transparency

Our care team will always see that your health, safety, and quality of life is our top priority.


Excellence

Most of all, our caregivers takes pride in providing excellent service that will exceed your expectations for  years to come.
Community Partnership -To develop and maintain positive relationships within the community; while conducting business in an accountable, ethical, and responsible manner.

CSS CORE VALUES SAYS IT ALL IN THE NAME
C

Caring, Compassionate, & Comforting

to every individual we serve.
S

Supportive & Sincere

We provide sincere  support and legendary service for the people we serve.
S

Satisfaction & Superior Service

Our clients are extremely satisfied with the service our caregivers provide.

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